Question 1

What does Nexus JDM Imports do?

Accepted Answer

Nexus is an import coordination and consulting company. We help you search for eligible vehicles, communicate with sellers and exporters, connect you with a licensed customs broker and transport options, and keep the stages, questions, and handoffs organized so you always know the next step and who owns it.

Question 2

Is Nexus a dealership or exporter?

Accepted Answer

No. Nexus is not a vehicle dealer, seller, exporter, auction house, licensed customs broker, freight forwarder, ocean carrier, motor carrier, port operator, or Importer of Record. We coordinate between you and those independent providers.

Question 3

What vehicles can be imported?

Accepted Answer

Our coordination focuses on vehicles that are eligible for import under the 25-year rule, which generally covers vehicles manufactured at least 25 years ago. Eligibility depends on the specific vehicle and applicable federal requirements, so we review each request individually and you should confirm requirements with the appropriate authorities or a licensed customs broker.

Question 4

Does Nexus find vehicles from dealers and auctions?

Accepted Answer

Yes, when vehicle search is part of your selected service. Nexus searches dealer listings, auction sources, and other appropriate seller sources, asks sellers the needed questions, and requests additional photos, documents, or condition details when we believe it is necessary or when you ask.

Question 5

Who buys and pays for the vehicle?

Accepted Answer

You do. Customers pay sellers, exporters, brokers, carriers, ports, and transporters directly unless a separately approved arrangement applies. Nexus charges only for coordination services.

Question 6

What is included in Full Import Service?

Accepted Answer

End-to-end coordination across seller communication, purchase, shipping, customs, and delivery handoff. Determined by scope of work, not by who found the vehicle. Pricing is $1,250 + 4% of vehicle value (capped at $2,500).

Question 7

How does the $500 deposit work?

Accepted Answer

The $500 deposit begins the work and is credited toward your total Nexus service fee. It is not added on top of the fee.

Question 8

What does Vehicle Finder include?

Accepted Answer

Nexus identifies and organizes possible vehicles while the customer manages the remaining transaction stages. It is primarily search and seller-information support at $500, and you manage the remaining transaction stages.

Question 9

What does Customs Coordination include?

Accepted Answer

Nexus can connect you with a licensed customs broker (or work with yours) and facilitate communication and document follow-up. Nexus is not a customs broker and does not file entries. The fee is $350.

Question 10

Does Nexus file customs entries?

Accepted Answer

No. Nexus does not file customs entries, determine required filings, or act as your broker. The licensed customs broker identifies and files what is required; you and the relevant third parties provide the documents. You approve, contract with, and pay the broker directly.

Question 11

How does Delivery Coordination work, and who selects and pays the transporter?

Accepted Answer

Nexus can connect you with transport-company options and coordinate the pickup and delivery handoff. You approve, contract, and pay the transporter directly. The fee is $300. You select the transporter, review authority and insurance, contract directly, and pay them directly. Nexus is not a motor carrier.

Question 12

Are third-party costs included in Nexus fees?

Accepted Answer

No. Nexus fees cover coordination only. Vehicle purchase price, Japan-side fees, ocean shipping, customs duties and government charges, port and release fees, transport, and title or registration costs are paid to those parties directly.

Question 13

Are cost-calculator results guaranteed?

Accepted Answer

No. Calculator outputs are planning estimates based on conservative assumptions. They are not a quote, contract, invoice, customs determination, or guaranteed landed cost.

Question 14

Can Nexus help after a vehicle has already been purchased or shipped?

Accepted Answer

Yes. Many customers reach out mid-process. Depending on where things stand, we can help with customs coordination, delivery coordination, or broader support, and we will tell you what is realistic at that stage.

Question 15

Does Nexus support Guam customers?

Accepted Answer

Yes. Guam imports can involve different local requirements and coordination steps than mainland U.S. imports, so we review each Guam inquiry individually before recommending the appropriate scope of support.

Question 16

Does Nexus offer a military discount for JDM imports?

Accepted Answer

Yes. Qualifying active-duty service members, National Guard, Reserve, and veterans can receive 15% off the remaining Nexus Full Import service-fee balance after the $500 deposit credit is applied. The discount applies only to Nexus's own service fee, not to vehicle price, shipping, customs duty, government charges, or other non-Nexus costs. Nexus may ask for reasonable confirmation of qualifying status before applying it.

Question 17

Does Nexus guarantee vehicle condition or delivery timing?

Accepted Answer

No. Nexus does not guarantee vehicle condition, seller or auction statements, shipping schedules, customs outcomes, port release timing, delivery timing, or final costs. Those depend on independent parties.

Question 18

How do I begin?

Accepted Answer

Start with the import request form on the Start Your Import page, or use the cost calculator first if you want a planning estimate. We review the request and follow up with a recommended scope.

Question 19

How is my information used?

Accepted Answer

We use your information to respond, deliver the coordination you request, and share what is needed with the providers involved in your case. See the Privacy Policy for details, or email admin@nexusjdmimports.com.

Common questions.

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